Frequently Asked Questions
Everything you need to know about your industrial supply orders.
What are your standard shipping times for bulk orders?
Most in-stock items ship within 24-48 hours. Bulk or palletized orders typically arrive within 3-7 business days depending on your location and carrier availability.
Do you offer volume discounts for large enterprises?
Yes, we provide tiered pricing for high-volume purchases. Please contact our sales team directly to request a custom quote for your specific warehouse needs.
What is your return policy for industrial equipment?
Unused items in their original packaging can be returned within 30 days of delivery. Please note that some heavy machinery may be subject to a restocking fee.
Do you ship internationally or only within the country?
We currently ship to all 50 states and Canada. For international inquiries outside of North America, please contact our logistics department for a freight estimate.
Are your storage solutions compliant with safety standards?
Absolutely. All our shelving, racking, and safety equipment meet or exceed OSHA and ANSI standards to ensure a safe working environment in your facility.
How can I track my freight shipment?
Once your order departs our warehouse, you will receive an email with a Bill of Lading (BOL) number and a tracking link to monitor the progress of your shipment.